Sarnova, a family of companies: Tri-anim Health Care, Bound Tree Medical, EMP & DXE Medical.
Sarnova is the leading national specialty distributor of health care products in the emergency medical services (EMS) and respiratory markets. The company operates through two market-leading distributors: Tri-anim, the largest specialty distributor of respiratory products, and Bound Tree Medical, the largest supplier of EMS products. Together, Tri-anim and Bound Tree offer more 100,000 health care products to 20,000 hospitals and emergency care providers across the country. Sarnova is the only national distributor that can offer expertise and support across multiple specialty health care markets. EMP has been serving the emergency medical supply and equipment needs of EMS, first responders, fire and rescue, public safety, hospitals, colleges and universities, and more.
DXE Medical’s focus of selling re-certified defibrillators has grown to both selling and servicing all brands of new and re-certified defibrillators, vital signs monitors, EKGs, automated external defibrillators (AEDs), pulse oximeters and much more.
The primary responsibilities of this position are to provide quality and efficient customer service to customers through the daily coordination of a team of employees’ activities. Additionally, the Customer Service Team Lead is responsible for assisting the Customer Service Manager with development, training, scheduling, and reward/recognition programs. They will serve as a back-up for the team and take in-bound calls from customers wishing to place orders for medical supplies or place outbound calls to follow up and provide status information to customers as needed.
Essential Duties and Responsibilities:
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Disabled/Veteran