Sarnova HC, LLC

  • Accounts Receivable Supervisor

    Job Locations US-OH-Dublin
    # of Openings
  • Company Overview

    Sarnova is the leading national specialty distributor of health care products in the emergency medical services (EMS) and respiratory markets. The company operates through several market-leading distributors including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, EMP and Cardio Partners, a full Sudden Cardiac Arrest Solution provider that specializes in CPR Training, Program Management, AEDs, Defibrillators, Accessories and Service. 


    We offer more than 100,000 health care products to 20,000 hospitals and emergency care providers across the country. Sarnova is the only national distributor that can offer expertise and support across multiple specialty health care markets.


    Responsibilities and Qualifications


    The primary responsibilities of this position are to provide effective support and guidance to a team of AR Specialists.  Leading by example to best serve the customer and to help the company meet its objectives through the appropriate application of customer payments, credit/rebills, write offs, refunds and invoice processing.  Ensure the team operates in a manner that appropriately reflects the standards of the company.


    Essential Duties and Responsibilities:

    ·         Evaluate, develop, and implement procedures to improve organization and efficiency of departmental processes.

    ·         Provide continual evaluation of processes and procedures. Suggest methods to improve area operations, efficiency, and service to both internal and external customers.

    ·         Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives.

    ·         Provide daily direction and communication to employees.

    ·         Recruit, hire, and develop team members with the AR Manager; including but not limited to training, probationary and annual performance appraisals.

    ·         Respond and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level.

    ·         Serve as an immediate resource for the team; be available for employees that experience work problems providing appropriate coaching, counseling, direction and resolution.

    ·         Ensure employees have appropriate training and other resources to perform their job.

    ·         Use appropriate judgment in upward communication regarding department or employee concerns.

    ·         Provide back-up support for the team and coverage when an employee is out.  Plan, prepare, and devise work schedules, according to workloads.

    ·         Consult with Accounting, Purchasing, Credit/Collections, Warehouse, and Operations as needed to address issues.

    ·         Provide audit testing support to accounting/auditors as requested.

    ·         Complete other projects as assigned.



    ·         5+ years of progressively responsible experience in AR & customer payment application.

    ·         2+ years Supervisory experience

    ·         Demonstrated ability to work effectively in an integrated accounting system.

    ·         Experience working within a distribution company preferred.

    ·         Proficient in the use of MS Outlook, Word and Excel.

    Skills/Experience Required:

    ·         Strong leadership capabilities.  Able to set a positive example for others.

    ·         Ability to maintain high degree of motivation in team members.

    ·         Ability to multi-task and maintain organization in a fast paced, changing environment.

    ·         Strong interpersonal skills.  Must be able to develop and maintain cooperative working relationships with internal customers, co-workers and peers.

    ·         Ability to accurately assess a situation and identify, resolve, and escalate issues if necessary.

    ·         Excellent communication skills, both written and verbal.  Able to present information and solutions in a professional manner.


    ·         A team of 6-8 AR Specialists.


    Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan.


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